Submitted By: Joshua Sasso
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Presentation By: Joshua Sasso
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Department: Police

FORMAL TITLE:
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One year renewal of the contract with Priority Dispatch Corporation in the amount of $91,590
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OCALA’S RELEVANT STRATEGIC GOALS:
Operational Excellence

PROOF OF PUBLICATION:
N/A

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BACKGROUND:
In 2016, Ocala Police Department (OPD) began using the Priority Dispatch system to help call-takers follow effective standards for questions and procedures. Since then, this system has expanded to include all police, fire, and medical calls for service. OPD has used this system for the past 10 years to standardize call-for-service information, better assisting the citizens of Ocala and Marion County.
FINDINGS AND CONCLUSIONS:
The Priority Dispatch software is used by the communications center on every call, whether emergency or not. The standardized format for collecting information from callers helps to increase the safety and security of first responders and citizens. Priority Dispatch standards are known throughout the public safety industry. This renewal will maintain updates for all protocols, software, and required documentation needed to run the Priority Dispatch program.
Staff recommends approval.
FISCAL IMPACT:
This purchase will be made under Munis Contract Number OPD/260380. The most recent purchase of these goods/services was on April 1, 2025, in the amount of $86,700. Payment is budgeted this year in the amount of $91,590 from expenditure account 001-018-811-521-52-52045.
PROCUREMENT REVIEW:
These goods and services were procured in compliance with the City’s Procurement Policy.
LEGAL REVIEW:
This Agreement will be reviewed and approved for form and legality by City Attorney, William E. Sexton.
ALTERNATIVE:
• Approve with Changes
• Table
• Deny