Submitted By: Christopher Ramos
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Presentation By: Kelly Vann
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Department: Information Technology
FORMAL TITLE:
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One-year renewal of contract with Tyler Technologies for ongoing service and maintenance costs for the City's financial and human resource enterprise software, Munis, with an estimated expenditure amount of $267,546
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OCALA’S RELEVANT STRATEGIC GOALS:
Operational Excellence
PROOF OF PUBLICATION:
N/A
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BACKGROUND:
In August 2025, City Council approved Contract No. ITS/250857 for the maintenance and renewal of the Tyler Munis financial and human resources enterprise software, additional training, modifications, and professional services to support the software. The Tyler Munis financial solution is a completely integrated enterprise resource planning (ERP) system that manages all core functions, including financials, human resources, citizen services, and revenues.
Benefits of using Tyler Technologies Munis:
• Centralized employee database for efficient HR administration
• Automated payroll processing and benefits management
• Comprehensive general ledger for clear financial visibility
• Streamlined accounts payable, purchasing, and grant management processes
• Budgeting and planning tools for effective financial control and monitoring
In May 2022, utilization of the Munis software was expanded to include warehouse management and barcoding to address the need for automation and modernization of its fixed-asset inventory and reconciliation processes.
The City is required to pay $267,545.54 annually for software maintenance, support, and upgrades.
FINDINGS AND CONCLUSIONS:
The Munis ERP software was implemented in 2018 and provides streamlined financial and human resources processes and reporting. The City has received excellent support from Tyler Technologies, and staff requests renewal of the system's continued use by all City departments.
FISCAL IMPACT:
Funds for the annual renewal of $267,545.54 are budgeted/encumbered in account 001-035-530-516-51-52050 as listed below and will be paid under Munis Contract No. 260696.
• Fiscal Year 2025-26 $3,665.00
• Fiscal Year 2026-27 $263,880.54
The previous one-year contract was approved on August 19, 2025, with a total expenditure of $256,843.54.
PROCUREMENT REVIEW:
These services were procured in compliance with the City’s procurement policy.
LEGAL REVIEW:
The Original Agreement was reviewed and approved for form and legality by City Attorney, William E. Sexton.
ALTERNATIVE:
• Approve with Changes
• Table
• Deny